Transaction Error – Please notify us as soon as possible by sending us an email to hello@rhove.com (1) if you believe a transaction document or statement is false, or (2) if you need more information about a transaction about receipt or excerpt. We must hear from you no later than sixty (60) days after sending you the first statement on which the error or problem appeared. Your request must include: (x) your name, emails related to your account and account number (if available); (y) a description of the error or transaction that you are not sure of and a clear explanation of why you think there is an error or why you need more information; and (z) the dollar amount of the alleged error. If you communicate to us orally, we may request that you send us your request by email within 10 (10) working days. Your AutoSave account is not an interest account. In case of errors related to new accounts, point of sale or transactions initiated abroad, we may take up to 90 days to review your complaint or question. For new accounts, we can take up to 20 business days to credit your account for the amount you deem to be defective. We offer both FBO (SUB-ACCOUNT-US) and FBO Interest Bearing (Savings) (<>) deposit accounts and maintain the functionality of deposit accounts (IC-DEPOSIT-US) or savings accounts (IB-DEPOSIT-US) with fewer KYC requirements. This automatic safeguard agreement (“agreement”) is between you and Empower Finance, Inc. (“our”””)) and regulates your use of Empower AutoSave`s services (“Services”).
Services include an Empower AutoSave account (“AutoSave account”) made available to you by nbkc Bank, an FDIC affiliated bank (“NBKC”) chartered by the State of Kansas. This agreement explains how your AutoSave account works, what the rules and conditions apply to the services. By accepting this agreement, filing an account request or using one of our account services, you accept the terms of this Agreement. Other account-related products or services, such as the Empower.B app, may have additional agreements that you must accept to access the service and are integrated as a reference. Please read this agreement carefully and keep a copy for your recordings. The term “FBO” means “for the sake of.” It can appear in a large number of financial and legal documents. It is most often displayed in living fiduciary documents, but an FBO designation may appear on any account or asset bearing a beneficiary designation. Has. Annual Savings Premium: The annual savings premium (rate) applied to your FBO account will be communicated to you when you create the account and in your monthly statements. The rate may vary and Rhove can inform you at any time of price increases or reductions. In all cases, the price is valid 15 days after receiving the notification. 5.2 Inactive and unclaimed accounts.
Each state has laws that govern when accounts are considered inactive or abandoned and when the owner is required to send a client`s money to the state. After a specified period, determined by the state law of your residence (as stated in our statements), if we are unable to locate you, your AutoSave account will be delivered to the state as abandoned property. You will then have to ask the state to return your funds. If your AutoSave account is or has been inactive, we may, at our discretion, refuse requests for transfers to and from your AutoSave account after verifying that you have authorized the requirement. Account Information – You agree to provide accurate, up-to-date and complete information during the registration process and to update this information to keep it correctly, up-to-date and complete. Rhove reserves the right to block or terminate your account and access to the Service if information provided during or after the registration process turns out to be inaccurate, unenven or incomplete.